How do I access my courses?

As soon as you have been enrolled in a course, you will receive an invitation e-mail with all information and a link to your course. You can keep the e-mail so you can access your course again later, or you can save our learning area as a bookmark in your browser: https://learn.is-fox.com

How do I log in to the learning area?

As an admin: As the person who has purchased and manages the training courses, you must also enroll in a course yourself in order to be able to log in to the learning area and gain access to the course content. You will then also receive the invitation e-mail for the course and can use it to log in. The login details are the same as those you use for the awareness platform.

As a participant: The link in your invitation e-mail will take you directly to the learning area. There you log in with your e-mail address and a one-time password. As soon as you enter your e-mail address when logging in, the platform will send you a one-time password that you can use to log in. The next time you log in, you will receive a new one-time password.

How do the courses work?

In the learning area, you can see all the courses you have been enrolled in. Click on ‘My courses’ to see an overview of all your courses. There you can see which courses you have already completed, and which are still pending. Click on a course to go to the course overview. There, click on ‘Start course’ to start the course in the language of your choice.

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What happens if I don't pass the course?

You have an unlimited number of attempts to complete the course. So don't worry if you don't succeed the first time. We do not keep track of failed attempts; you will be shown in the system with the status ‘Course started’ until you have successfully completed the course. Our courses are not designed to trip you up, but to train you in important topics relating to Cyber-Security, Data Protection, Compliance and Occupational Safety. So, if you study the content attentively, you shouldn't have any problems with the final test.

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I've passed my course, and now what?

Congratulations, well done! 😊 Your completion is automatically recorded in the background. The person responsible for training in your company who has enrolled you in the course will see that you have successfully completed the course. You can now create your course certificate within the course. To do this, click on ‘Create certificate’ → ‘Your course certificate’ → ‘ View certificate’. Your certificate (PDF) will then be downloaded. If you see other courses under ‘My courses’, you can tackle them next.

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What happens if I don't complete the course?‍

You will receive annoying reminder e-mails at regular intervals reminding you to complete the course. To avoid this, it is best to attend the course as soon as possible and complete it. We're sure you'll learn something new, even if it's not your first course on the respective topic.

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I don't see any courses in the learning area, what should I do?

In this case, the person who manages the training courses in your company has unenrolled you from a course. So please reach out directly to your internal contact person to solve the problem.